AWS Incident Response Services

When something goes wrong in AWS, credentials exposed, a compromised instance, unexpected resources appearing in your bill, the first hours matter most. Our incident response engagements are grounded in the widely-used lifecycle popularized by NIST SP 800-61 Revision 2, preparation, detection and analysis, containment, eradication and recovery, and post-incident activity, the same structure most security teams already think in. Worth knowing: NIST formally withdrew Revision 2 in April 2025, replacing it with Revision 3, which reorganizes incident response activity around the NIST Cybersecurity Framework 2.0's functions (Identify, Protect, Detect, Respond, Recover) instead of the four-phase model. We stay current with NIST's actual guidance while still using the phase language most teams recognize, adapted specifically for how incidents actually unfold on AWS.

Investigation leans on the evidence AWS itself already generates: CloudTrail for API-level activity, VPC Flow Logs for network behavior, GuardDuty findings where enabled, and CloudWatch Logs for application-level context. We reconstruct the real timeline, what was accessed, what was changed, and what the actual blast radius was, rather than guessing at scope. Containment comes first, isolating compromised resources, rotating exposed credentials, revoking active sessions, before root cause analysis, so the bleeding stops while the investigation continues.

Every engagement ends with more than a closed ticket: a root cause writeup, and the specific preventive controls that would have caught this sooner or stopped it outright, so the same class of incident doesn't recur.